Frequently Asked Questions
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Q.Why do I keep hearing that flexible dates are better?
Q.What’s the difference between economy, premium economy, business class and first class?
Q.Will I get called night and day by all your travel managers?
Q.Why can’t I get price quotes immediately?
Q.Where do you get your low prices from?
Q.How many passengers can I book for at one time?
Q.Are taxes and fees included in the quoted prices?
Q.How do I book the flights I want?
Q.Can I book for someone else if I am not flying?
Q.Is the price locked once I have reserved seats but yet paid?
Q.Do you offer insurance?
Q.Do you guys book hotels too?
Q.How long after payment does it take for tickets to be issued?
Q.Can I reserve my preferred seats with you?
Q.Do you take care of check in prior to our flight?
Q.What happens if my flight is canceled?
Q.Can you provide a chauffeur service?
Q.What documents do I need to travel?
Q.Can we change our travel dates?
Q.Why can I not find my booking on the airlines website?
Q.Why have the times of our return flights changed?
Q.Why did our reserved seats change from our original selection?
Q.The plane was not the same model as stated when we booked!
Q.Our flight is delayed and we cannot make the connecting flight!
Q.How do I find out about Covid requirements for my trip?
Q.Where are your offices based?
Q.Can I book with miles through you guys?
Q.What’s the number one airline in the world?
Q.What’s a split ticket?
Q.Why can’t I get discounted domestic flights with you guys?
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